Steward/Remitter
Do designated peripheral materials attract an EEE fee?
Yes, all designated peripherals attract steward fees. These include: hard drives for both computers servers as well as optical drives, modems, keyboards and/or mice.
I am new to this program, where do I start?
You can start by finding out if you are obligated as a Steward and for which materials. If you are obligated, please register with OES and file any Steward’s Reports that may be outstanding.
For more information:
How often do these fees change?
Ontarians are increasingly responding to public outreach campaigns and doing the right thing: recycling their out-of-use electronics safely and responsibly. The vast majority are concerned about improper disposal of electronics and the sensitive data or information they may contain. The demand is increasing, as is the amount of out-of-use electronics. OES continually monitors operating costs and assesses/adjusts fees annually based on actual costs.
Can a retailer charge more than the fee listed?
No. Any EHF charged at the time of purchase should not exceed the OES steward fee for that item. Consumers have recourse to the Ontario Ministry of Consumer Services if they believe they may have been charged an inappropriate fee.
How are environmental handling fees set for each designated EEE?
Environmental handling fees on electronic product categories reflect the actual total program cost to manage that particular category out-of-use electronic items and do not relate to the cost to purchase. Size, weight and the amount of e-waste diverted from landfill for recycling are just some the variables that impact the environmental handling fee. For example, a smart phone is less expensive than an office photocopier. Some items contain more or fewer recyclable components.
Do returned EEE products re-supplied as an open box goods attract fees?
Yes. The Steward/Remitter accounts for the product’s return, and its re-supply for use in Ontario.
Do EEE fees apply to refurbished or reused products?
No. A refurbished and/or reused EEE would not attract an additional fee.
A fee would apply if the EEE was supplied for use in Ontario by the Steward/Remitter, then returned and subsequently re-sold in Ontario as an open box good, not refurbished or reused.
- Open box goods: Open-box item are goods returned by customers, inspected by the retailer, found to be in working order, and resold at a discount.
Do Steward/Remitter EEE fees apply to off-lease products?
No. The EEE fee on leased products was reported and remitted to OES when the product was first supplied for use in Ontario, the fee is not applicable again.
Are peripherals bundled with desktop computers considered desktop computers?
- If components/peripherals are installed inside the original CPU, stewards are only obligated to report on the CPU.
- If peripherals are sold as stand alone or replacement parts, stewards are responsible for reporting on each component/peripheral.
- If a desktop computer is boxed with a keyboard and mouse, all three items must be reported separately in their material categories.
How do I change my contacts information or address or legal name?
If you would like to change your Primary Contact, please email customerservice@ontarioelectronicstewardship.ca. Please note that the previous Primary Contact or a senior officer of your company must authorize the change.
Primary Contacts have the authority to change their company's other key contacts (e.g., billing) and can do so through the OES Reporting and Remitting System.
